On command and control: Provisioning vs. configuration
In a well-served market that is rotated towards price and convenience, I have argued that integration will be key. The ease with which new gear can be put in is a more meaningful success indicator than...
View ArticleAutomation through workflow state
The benefits of automation are well understood: more agile service provisioning, faster time to insight when there are issues, and a reduction in human error as manual interaction is reduced. Much of...
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